Customer service that feels human

We act as an extension of your brand – helping e-commerce companies turn support into loyalty and growth.

About us

Scandinavian Customer Care is a customer support partner for e-commerce brands.

We act as an extension of your team and focus on creating real connections with your customers.

Founded by Carola Nilsson, with a strong focus on quality, communication and brand experience.

WHAT WE OFFER

Solutions that create better experiences

Customer support

Email, chat and social media handled with your brand voice.

Support systems & Freshdesk

Full setup and ongoing management of your support tools at a lower cost than standard pricing.

Optimization & reporting

Continuous improvements, clear communication and structured reporting.

Customer experience

Trustpilot and overall customer journey management.

Get in touch

Book a call

Schedule a meeting

Let’s talk about how we can support your business and your customers.

No commitment. Just a friendly conversation.

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